Facts and figures
The programme at a glancePart of School
Programme information
What to expectAbout the programme
During the semester you will be involved in several, sometimes virtual, companies. A quick overview of the things you are going to do:
- Advise a fast growing transport company on how to get back in control of its processes.
- Create an export plan for a local production company.
- Get practical tools to find out customers needs and translate their requirements in clear goals for the company.
- Work on your management skills and think out of the box.
- Work on a practice integration project in which you will act as a consultant in a multidisciplinary team for real company in the port of Rotterdam.
Method
We work with a mixture of classes and independent work in groups. You will have several excursions both cultural as well as related to the port of Rotterdam.
Type of assessment
One semester consists of two blocks of 10 weeks each. Most courses are rounded off at the end of a block by means of an examination and/or (individual) assignments. Some courses take a full semester.
Learning outcomes
If you have successfully completed this exchange programme then you are able to:
- Become a successful junior professional in the global business of Logistics and Transportation.
Calendar
Block 1 |
|
| Week 0 | Introduction exchange students |
| Week 1 - 7 | Kickoff Block 1 Lectures/projects/Excursions/Events |
| Week 8 | Exams |
| Week 9 - 10 | Project the Fresh Connection |
Block 2 |
|
| Week 1 - 7 | Lectures/projects |
| Week 8 | Exams |
| Week 9 - 10 | Evaluation projects Farewell drinks |
During the programme there will be two breaks, one in February/March and the other in April/May.
Awarding
After completing your exchange programme at Rotterdam University of Applied Sciences, you will receive a:
- Transcript of records
Subjects
An indication of the subjects you can expectBlock 1
-
English Language support (3 ECTS)
English Language support (3 ECTS)
Topics
- Practice skills suchs as taking part in meetings/discussions and giving presentations
- Create a port folio on report writing, power point hand out + slides, personal vocabulary list, grammar drills, etc.
Learning materials
All course documents will be made available through N@tschool (online learning environment Rotterdam UAS).
Learning outcomes
- The learning outcomes are tailored to each specific student's need (whether it be pronunciation, grammar, stance, vocabulary, writing or oral proficiency). Anything that will support them to be effective in a project environment.
This course has been designed to offer international students the required support to effectively work in international project groups.
Total number of ECTS (block 1 and 2): 3 ECTS
-
Traffic Management (4 ECTS)
Traffic Management (4 ECTS)
Topics
- Fleet management
- Monitoring efficiency and impact on work
- Decision making as a traffic manager
- Competences of a traffic manager
Learning materials
Almost all of the material will be digitally available.
Learning outcomes
- After this course the student can fulfil parts of the role of a traffic manager. The student can take decisions on how to use means of transport in an efficient and effective way. This student has to be able to do this on an operational, tactical as well as on a strategic level.
-
Practice Integration Project (4 ECTS)
Practice Integration Project (4 ECTS)
Topics
The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.
Learning materials
Course description. Other material depends on the chosen project.
Learning outcomes
The student can function in an international and multidisciplinary project group.
Total amount of ECTS: 4 ECTS (block 1 and 2)
-
Coaching and Cultural Programme (2 ECTS)
Coaching and Cultural Programme (2 ECTS)
Topics
- Individual coaching on how to develop yourself as a manager who fulfils many roles.
- Produce a personal development plan (PDP). In this plan we will help you to formulate personal learning objectives as well as competencies in a SMART way.
- Career thinking and personal development. The competencies will be assessed durign the other courses.
- 8 management roles within organisational levels.
- Cultural programme with visits to for example to the Port of Rotterdam, Amsterdam and its canals, the Hague etc.
- Learn some basics of the Dutch language.
Learning materials
Syllabus: Becoming a master manager, Robert e. Quinn,John Wiley & Sons Inc.
Learning outcomes
- After this course the student will be able to structure his personal development.
- The student develops a general understanding of the Dutch society focusing on economic development of the Netherlands and the Dutch culture.
- Students learn some of the basics of the Dutch language.
Total amount of ECTS: 2 ECTS (block 1 and 2)
-
Operations ans Service Management (2 ECTS)
Operations ans Service Management (2 ECTS)
Topics
- Service logistics is an upcoming worldwide specialism within the logistics sector. In the shortest description possible, service logistics is the logistics support of technical systems. Knowledge from and experience with service logistics are dominant in the field of logistics engineering
Learning materials
All material is available on N@tschool (online learning tool Rotterdam UAS).
Learning outcomes
- Advice about new service concepts;
- Design and conceptualize a service supply chain;
- Refer to GSCF and SCOR;
- Identify and describe critical elements in making a maintenance plan;
- Understand criteria for spare parts inventory management;
- Understand risk management techniques.
-
International Business (2 ECTS)
International Business (2 ECTS)
Topics
- Reseach on market opportunities (on behalf of an existing company)
- Taking into account marketing, business opportunities, logistics and distribution, financial consequences and cultural aspects
- Create an export plan for the company
Learning materials
The course syllabus and oter materials can be downloaded from Cum Laude (online learning tool Rotterdam UAS).
Learning outcomes
- Do a market analysis by using relevant methods such as: DESTEP, Five forces of Porter, SWOT and confrontation Matrix;
- Assess and explain how cultural aspects affect the way of doing business in a chosen country and translate this in concrete action for a company;
- Develop an international sales contract taking into account the relevant legal issues in international trade;
- Make a distribution plan of the goods;
- Consider the options of service logistics for the exporting company.
-
Intercultural Awareness (3 ECTS)
Intercultural Awareness (3 ECTS)
Topics
- Cultural differences and why we should be interested.
- The complexity of cultural differences: threats and opportunities.
- The effects of cultural bias.
- International developments with disruptive effects on logistics and business in general.
Learning materials
All materials will be digitally available:
- Hofstede’s cultural dimensions
- Meyer’s culture map
- The Lewis Model of cultural types
- Gapminder
- Gartner hype cycle
Learning outcomes
If you have successfully completed this course, then you are:
- Familiar with the theories and models on cultural differences of Lewis, Hofstede and Meyer.
- Able to understand what culture is and how it determines understanding.
- Able to recognise the threats and opportunities of cultural differences in a social and business context and is able to devise the appropriate behaviour needed to handle these differences.
- Able to analyse and evaluate intercultural meetings.
- Have knowledge of international developments that affect the world of logistics and business and is able to form an argued opinion on these developments and their effects.
-
Ports and Hinterland (1 ECTS)
Ports and Hinterland (1 ECTS)
Topics
-
Students will get knowledge and understanding about the Port of Rotterdam and its transition towards more sustainable port, with an efficient connectivity to the hinterland.
Learning materials
Rotterdam Port Vision 2030 and other documents published via the digital learning environment.
Learning outcomes
- Students understand how the Port of Rotterdam is organised by analysing developments regarding sustainability and digitalisation.
-
Block 2
-
English Language Support (3 ECTS - block 1 & 2)
English Language Support (3 ECTS - block 1 & 2)
Topics
- Practice skills suchs as taking part in meetings/discussions and giving presentations
- Create a port folio on report writing, power point hand out + slides, personal vocabulary list, grammar drills, etc.
Learning materials
All course documents will be made available through N@tschool (online learning environment Rotterdam UAS).
Learning outcomes
- The learning outcomes are tailored to each specific student's need (whether it be pronunciation, grammar, stance, vocabulary, writing or oral proficiency). Anything that will support them to be effective in a project environment.
This course has been designed to offer international students the required support to effectively work in international project groups.
Total number of ECTS (block 1 and 2): 3 ECTS
-
Coaching and Cultural Programme (2 ECTS - block 1 & 2)
Coaching and Cultural Programme (2 ECTS - block 1 & 2)
Topics
- Individual coaching on how to develop yourself as a manager who fulfils many roles.
- Produce a personal development plan (PDP). In this plan we will help you to formulate personal learning objectives as well as competencies in a SMART way.
- Career thinking and personal development. The competencies will be assessed durign the other courses.
- 8 management roles within organisational levels.
- Cultural programme with visits to for example to the Port of Rotterdam, Amsterdam and its canals, the Hague etc.
- Learn some basics of the Dutch language.
Learning materials
Syllabus: Becoming a master manager, Robert e. Quinn,John Wiley & Sons Inc.
Learning outcomes
- After this course the student will be able to structure his personal development.
- The student develops a general understanding of the Dutch society focusing on economic development of the Netherlands and the Dutch culture.
- Students learn some of the basics of the Dutch language.
Total amount of ECTS: 2 ECTS (block 1 and 2)
-
Practice Integration Project (4 ECTS - block 1 & 2)
Practice Integration Project (4 ECTS - block 1 & 2)
Topics
The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.
Learning materials
Course description. Other material depends on the chosen project.
Learning outcomes
The student can function in an international and multidisciplinary project group.
Total amount of ECTS: 4 ECTS (block 1 and 2)
-
Customer Service (4 ECTS)
Customer Service (4 ECTS)
Topics
- Customer Loyalty; a loyal customer provides free word to mouth advertising and makes communication easy
- Measering customer service by a survey and link it to customer loyalty
- Explore software to support improvements .
Learning materials
Services Marketing, Ziethaml, McGraw-Hill, 2003
Learning outcomes
After this course the student can
- Develop a tool to measure the difference between the expectation and the perception of customers in a logistics environment;
- Make decisions to improve customer service by using the Gap model of service quantity (Zeithaml).
-
Serious Gaming (Fresh Connection) (3 ECTS)
Serious Gaming (Fresh Connection) (3 ECTS)
Topics
- The Fresh Connection is an internet game for supply chain professionals. Conceived, developed and supported by experts in the field of supply chain management (SCM).
-
The national Supply Chain Management Competition (www.thefreshconnection.nl/en/)
- You will form a team with your colleagues. Your team will be responsible for the supply chain management of the fictitious fruit-juice maker The Fresh Connection. The challenge is to optimise the supply chain of The Fresh Connection. You take decisions in seven, weekly rounds. Every week you are confronted with the results of your previous decisions.
NB Participating in this costs 50 Euro. These are the license costs of the game.
Learning materials
All materials will be digitally available.Learning outcomes
- After this course the students will be able to successfully take part in the tendering process. They will be able to make a formal quotation which, after negotiation, will result in a Service Level Agreement (SLA).
-
Management Skills (2 ECTS)
Management Skills (2 ECTS)
Topics
- Why are management skills needed for a logistics manager?
- Development on management skills.
Learning materials
- Course syllabus; available from N@tschool (online learning tool Rotterdam UAS)
- Presentations: Available via N@tschool
- Book: Developing Management Skills, Eight Edition, David A. Whetten, Kim S. Cameron, Pearson, ISBN: 0-13-510302-9. Book is available via the library.
Learning outcomes
This course is aimed at training management skills: theory and practice.The following subjects will be part of the course:
- General view on management skills
- Building relationships by communicating supportively
- Gaining power and influence
- Motivating others
- Managing conflicts
- Empowering and delegating
- Leading positive change
- Building Effective Teams and Teamwork
Practical information
What you need to knowLocation
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