Facts and figures
The programme at a glancePart of School
Programme information
What to expectAbout the programme
During the semester you will be involved in several, sometimes virtual, companies. A quick overview of the things you are going to do:
- Advise a fast growing transport company on how to get back in control of its processes.
- Create an export plan for a local production company.
- Get practical tools to find out customers needs and translate their requirements in clear goals for the company.
- Work on your management skills and think out of the box.
- Work on a practice integration project in which you will act as a consultant in a multidisciplinary team for real company in the port of Rotterdam.
Method
We work with a mixture of classes and independent work in groups. You will have several excursions both cultural as well as related to the port of Rotterdam.
Type of assessment
One semester consists of two blocks of 10 weeks each. Most courses are rounded off at the end of a block by means of an examination and/or (individual) assignments. Some courses take a full semester.
Learning outcomes
If you have successfully completed this exchange programme then you are able to:
- Become a successful junior professional in the global business of Logistics and Transportation.
Calendar
Block 1 |
|
Week 0 | Introduction exchange students |
Week 1 - 7 | Kickoff Block 1 Lectures/projects/Excursions/Events |
Week 8 | Exams |
Week 9 - 10 | Project the Fresh Connection |
Block 2 |
|
Week 1 - 7 | Lectures/projects |
Week 8 | Exams |
Week 9 - 10 | Evaluation projects Farewell drinks |
During the programme there will be two breaks, one in February/March and the other in April/May.
Awarding
After completing your exchange programme at Rotterdam University of Applied Sciences, you will receive a:
- Transcript of records
Subjects
An indication of the subjects you can expectBlock 1
-
Intercultural Awareness (3 ECTS)
Intercultural Awareness (3 ECTS)
Topics
- Cultural differences and why we should be interested.
- The complexity of cultural differences: threats and opportunities.
- The effects of cultural bias.
- International developments with disruptive effects on logistics and business in general.
Learning materials
All materials will be digitally available:
- Hofstede’s cultural dimensions
- Meyer’s culture map
- The Lewis Model of cultural types
- Gapminder
- Gartner hype cycle
Learning outcomes
At the end of this course you are:
- Familiar with the theories and models on cultural differences of Lewis, Hofstede and Meyer.
- Able to understand what culture is and how it determines understanding.
- Able to recognise the threats and opportunities of cultural differences in a social and business context and is able to devise the appropriate behaviour needed to handle these differences.
- Able to analyse and evaluate intercultural meetings.
- Familiar with the international developments that affect the world of logistics and business and is able to form an argued opinion on these developments and their effects.
Module code
LENAWE01
-
Serious Gaming (Fresh Connection) (3 ECTS)
Serious Gaming (Fresh Connection) (3 ECTS)
Topics
- The Fresh Connection is an internet game for supply chain professionals. Conceived, developed and supported by experts in the field of supply chain management (SCM).
-
The national Supply Chain Management Competition (www.thefreshconnection.nl/en/)
- You will form a team with your colleagues. Your team will be responsible for the supply chain management of the fictitious fruit-juice maker The Fresh Connection. The challenge is to optimise the supply chain of The Fresh Connection. You take decisions in seven, weekly rounds. Every week you are confronted with the results of your previous decisions.
NB Participating in this costs 50 Euro. These are the license costs of the game.
Learning materials
All materials will be digitally available.Learning outcomes
At the end of this course you can:
- Successfully take part in the tendering process. You can make a formal quotation which, after negotiation, will result in a Service Level Agreement (SLA).
Module code
LENSCM82
-
Operations ans Service Management (2 ECTS)
Operations ans Service Management (2 ECTS)
Topics
- Service logistics is an upcoming worldwide specialism within the logistics sector. In the shortest description possible, service logistics is the logistics support of technical systems. Knowledge from and experience with service logistics are dominant in the field of logistics engineering
Learning materials
All material is available on N@tschool (online learning tool Rotterdam UAS).
Learning outcomes
At the end of this course you can:
- Advice about new service concepts;
- Design and conceptualize a service supply chain;
- Refer to GSCF and SCOR;
- Identify and describe critical elements in making a maintenance plan;
- Understand criteria for spare parts inventory management;
- Understand risk management techniques.
Module code
LENOSM31
-
Traffic Management (4 ECTS)
Traffic Management (4 ECTS)
Topics
- Fleet management
- Monitoring efficiency and impact on work
- Decision making as a traffic manager
- Competences of a traffic manager
Learning materials
Almost all of the material will be digitally available.
Learning outcomes
At the end of this course you can:
- Fulfil parts of the role of a traffic manager.
- Take decisions on how to use means of transport in an efficient and effective way. You are able to do this on an operational, tactical as well as on a strategic level.
Module code
LENTRA66
-
Practice Integration Project (4 ECTS)
Practice Integration Project (4 ECTS)
Topics
The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.
Learning materials
Course description. Other material depends on the chosen project.
Learning outcomes
At the end of this course you can:
- Function in an international and multidisciplinary project group.
Module code
LENPIP01
Total amount of ECTS: 4 ECTS (block 1 and 2)
-
Dynamics in the Port of Rotterdam (2 ECTS)
Dynamics in the Port of Rotterdam (2 ECTS)
Topics
- Overview of the development of the port of Rotterdam and the connection to the hinterland.
- Competitiveness of ports.
Learning materials
Digital material via Brightspace (system used by the university)
Learning outcomes
At the end of this course you:
- Can come up with innovative ideas for improvement of the Port of Rotterdam.
- Have a good understanding about the working of ports.
Type of assessment
Essay and presentation
Module code
RMIDRH01K
-
Dutch Language and Culture (4 ECTS) block 1 & 2)
Dutch Language and Culture (4 ECTS) block 1 & 2)
Topics
You will learn the basics of Dutch culture and Dutch language.
Learning materials
Digital materials via Brightspace (system used by the university)
Learning outcomes
At the end of this course you will have:
- A basic level of Dutch and understanding of the Dutch culture
Type of assessment
Portfolio
Module code
ILDLC40
Total number of ECTS: 4 (block 1 & 2)
Block 2
-
Practice Integration Project (0 ECTS - block 1 & 2)
Practice Integration Project (0 ECTS - block 1 & 2)
Topics
The exact context depends on the chosen project. You fulfil the project for an external party (i.e. Port of Rotterdam Authority). This external party has an issue which demands an international en multidisciplinary group to solve it. Company visits, assignments, supervision, evaluations and learning from fellow-students are part of the course.
Learning materials
Course description. Other material depends on the chosen project.
Learning outcomes
At the end of this course you can:
- Function in an international and multidisciplinary project group.
Module code
LENPIP01
Total amount of ECTS: 4 ECTS (block 1 and 2)
-
International Business (2 ECTS)
International Business (2 ECTS)
Topics
- Reseach on market opportunities (on behalf of an existing company)
- Taking into account marketing, business opportunities, logistics and distribution, financial consequences and cultural aspects
- Create an export plan for the company
Learning materials
The course syllabus and oter materials can be downloaded from Cum Laude (online learning tool Rotterdam UAS).
Learning outcomes
At the end of this course you can:
- Do a market analysis by using relevant methods such as: DESTEP, Five forces of Porter, SWOT and confrontation Matrix;
- Assess and explain how cultural aspects affect the way of doing business in a chosen country and translate this in concrete action for a company;
- Develop an international sales contract taking into account the relevant legal issues in international trade;
- Make a distribution plan of the goods;
- Consider the options of service logistics for the exporting company.
Module code
LENINT40
-
Management Skills (2 ECTS)
Management Skills (2 ECTS)
Topics
- Why are management skills needed for a logistics manager?
- Development on management skills.
Learning materials
- Course syllabus; available from N@tschool (online learning tool Rotterdam UAS)
- Presentations: Available via N@tschool
- Book: Developing Management Skills, Eight Edition, David A. Whetten, Kim S. Cameron, Pearson, ISBN: 0-13-510302-9. Book is available via the library.
Learning outcomes
This course is aimed at training management skills: theory and practice.The following subjects will be part of the course:
- General view on management skills
- Building relationships by communicating supportively
- Gaining power and influence
- Motivating others
- Managing conflicts
- Empowering and delegating
- Leading positive change
- Building Effective Teams and Teamwork
Module code
LENMAN31
-
Customer Service (4 ECTS)
Customer Service (4 ECTS)
Topics
- Customer Loyalty; a loyal customer provides free word to mouth advertising and makes communication easy
- Measering customer service by a survey and link it to customer loyalty
- Explore software to support improvements .
Learning materials
Services Marketing, Ziethaml, McGraw-Hill, 2003
Learning outcomes
At the end of this course you can:
- Develop a tool to measure the difference between the expectation and the perception of customers in a logistics environment;
- Make decisions to improve customer service by using the Gap model of service quantity (Zeithaml).
Module code
LENCUS66
-
Dutch Language and Culture (0 ECTS) (block 1 & 2)
Dutch Language and Culture (0 ECTS) (block 1 & 2)
Topics
You will learn the basics of Dutch culture and Dutch language.
Learning materials
Digital materials via Brightspace (system used by the university)
Learning outcomes
At the end of this course you will have:
- A basic level of Dutch and understanding of the Dutch culture
Type of assessment
Portfolio
Module code
ILDLC40
Total number of ECTS: 4 (block 1 & 2)