If you received a healthcare allowance (zorgtoeslag in Dutch) you also need to cancel the allowance before leaving the Netherlands. The Zorgverzekeringslijn advises you to send a written cancellation request to your health insurance company so that you can show proof of the cancellation request. The health insurance company should then send you a written confirmation and a document confirming the termination of the policy.
If you have any questions related to the Dutch basic health insurance or if you have received a letter from the CAK, you can contact the Zorgverzekeringslijn in English by calling:
- 0800 64 64 644 from the Netherlands or
- +31 88 900 6960 from abroad.